Ever opened Instagram, tried to check your messages or post a photo, and saw something like “Account Data Error”? Yeah, super annoying. But don’t worry — you’re not alone. This error can pop up on both iOS and Android, and it’s usually an easy fix!
In this fun and simple guide, we’ll walk you through step-by-step how to fix the “Account Data Error” and get back to scrolling, liking, and sharing those cat videos.
📱 What is the Instagram Account Data Error?
Let’s keep it simple. The Account Data Error usually pops up when there’s a hiccup between your app and Instagram’s servers. It could mean:
- Your app couldn’t sync your data properly
- There’s a network issue
- Instagram is being buggy (yes, even Instagram has bad days)
Whatever the reason, here’s how to fix it, step by step, for both iOS and Android users.
🔧 Step-by-Step Fix for iOS and Android
Step 1: Restart the App
This sounds basic, but trust us — it works more often than not!
- Swipe up (or use App Switcher) to close Instagram.
- Open it again.
If the error’s still there, don’t worry — let’s move to the next step.
Step 2: Log Out and Log Back In
Sometimes your session needs a refresh. Here’s how:
- Tap your profile icon in the bottom right corner.
- Tap the hamburger menu (three lines) at the top right.
- Go to Settings and Privacy.
- Scroll down and tap Log Out.
- Close the app and log in again.
This forces Instagram to reload your data.
Step 3: Check Your Internet Connection
No shame — we’ve all forgotten to turn Wi-Fi back on. Check your connection!
- Switch between Wi-Fi and mobile data.
- Try opening other apps to see if they load.
- Still not working? Restart your phone.

Step 4: Update the App
Using an outdated version could be the problem. Here’s what you do:
- Go to the App Store (iOS) or Google Play Store (Android).
- Search for Instagram.
- If you see an Update button next to it, tap it.
After the update, open Instagram and check if the error is gone.
Step 5: Clear Instagram Cache (Android Only)
If you’re on Android, clearing cache can fix a lot of weird bugs.
- Go to your Phone Settings.
- Tap Apps or Applications.
- Find and tap on Instagram.
- Tap on Storage & Cache.
- Tap Clear Cache.
Note: Don’t tap “Clear Data” unless you’re okay with logging in again.
Step 6: Reinstall Instagram
When in doubt, delete and reinstall the app. This forces your phone to fetch a brand-new copy of the app and all its settings.
- Delete the Instagram app.
- Go to App Store or Play Store.
- Download Instagram again.
- Log back into your account.
Step 7: Switch Devices (Optional)
Still not working? Try logging into your account on another phone or use a browser.
- If it works there, your phone might be the issue.
- If it doesn’t work anywhere, it could be your Instagram account.
Don’t panic — we’ve got you covered for that too!
👨💻 Advanced Fixes (When Things Get Real)
Step 8: Try Instagram Web
Open a browser and go to instagram.com.
- Log in with your details.
- If everything works fine online, then it’s likely your app that’s the issue.

Step 9: Report the Problem to Instagram
If nothing is working, it’s time to call in the pros (aka Instagram Support).
- Open Instagram.
- Go to Settings and Privacy.
- Tap Help, then Report a problem.
- Optional: Shake your phone to bring up the report tool faster!
- Explain the issue and hit Submit.
Instagram usually takes a day or two to get back to you — so hold tight.
🧼 Bonus Tip: Keep Your App Healthy
Want to avoid this headache in the future? Follow these bonus tips:
- Always keep Instagram updated
- Clear cache regularly (especially on Android)
- Don’t use too many third-party apps or bots — Instagram hates those
- Reboot your phone at least once a week
🚨 When Should You Be Worried?
If you see the Account Data Error often, or if your account starts acting weird (like blocked features or login problems), there might be a bigger issue.
- You may have been temporarily blocked
- Your account could have been flagged for suspicious activity
In that case, contact Instagram immediately and try changing your password for extra security.
✅ Recap: Quick Fix Checklist
Here’s a fast recap of what you should try, in order:
- Restart the app 🤳
- Log out and back in 🔐
- Check your connection 🌐
- Update Instagram ⏫
- Clear cache (Android) 🧹
- Reinstall the app 📲
- Try another device or browser 💻
- Report to Instagram 👨💻
Don’t worry — you’re not breaking the internet. These types of errors are common and usually temporary.
🎉 Final Thoughts
Instagram glitches can be frustrating, especially when you’re just trying to post your breakfast or check out some memes. But as you’ve seen, most errors have simple solutions.
Follow these steps one at a time, and you’ll likely have things back to normal in just a few minutes. If it still doesn’t work, Instagram’s support team is just a few taps away.
Now go and enjoy your Insta life — story away, post that perfect selfie, and double-tap to your heart’s content!