Instagram Reels have quickly become one of the most popular features on the platform, offering users a chance to showcase their creativity through short, engaging videos. However, there are times when this feature doesn’t work as expected — videos don’t load, can’t be uploaded, or the option simply disappears. Don’t worry; there are reliable solutions to get Reels working again. Here are 5 proven ways to fix Instagram Reels not working on your device.
1. Update the Instagram App
One of the most common reasons Instagram Reels stop functioning is an outdated version of the app. Instagram regularly releases updates to fix bugs and enhance features.
- Go to the Google Play Store or Apple App Store.
- Search for Instagram and check if there’s an available update.
- If yes, tap on Update and restart the app after installation.
Updating the app ensures you’re using the latest version, which often resolves technical glitches.
2. Clear App Cache and Data
Over time, Instagram gathers temporary data that may cause performance issues. Clearing this cache can resolve unexpected glitches like Reels not loading or playing.
For Android:
- Head to Settings > Apps > Instagram.
- Tap on Storage and then Clear Cache.
- If the problem persists, try tapping Clear Data as well.
For iPhone users, the best approach is to delete and reinstall the app.
3. Check Internet Connection
Seamless usage of Instagram Reels requires a stable internet connection. A slow or unstable network might be the root cause.
- Ensure you are connected to a strong Wi-Fi or mobile data network.
- Try toggling Airplane Mode on and off to refresh your network settings.
- You may also try rebooting your router or switching internet sources.
After checking your connectivity, revisit the app to see if Reels are now working.
4. Log Out and Log Back In
Logging out of Instagram and logging back in can sometimes reset account-related issues that may be affecting features such as Reels.
- Go to your profile and tap the menu icon in the top right corner.
- Select Settings and privacy > Log Out.
- After a few seconds, log in again and check if the Reels feature is functioning.
This quick step often helps in syncing account features back to normal.
5. Uninstall and Reinstall Instagram
If none of the above methods work, try uninstalling the app completely and reinstalling it. This not only clears any lingering bugs but also refreshes the app’s core files.
- Long press the Instagram app icon and tap Uninstall.
- Reinstall it from your respective app store.
- Log back into your account and check the status of Reels.
Make sure your login credentials are handy before you proceed with this step.
Additional Tips
If Instagram Reels are still not working after trying the above solutions, consider these additional steps:
- Check if Instagram Reels are available in your region and on your type of account (Creator vs. Business).
- Restart your phone to reset temporary device issues.
- Reach out to Instagram’s Help Center or report the issue through the app.
FAQ
- Q: Why don’t I see the Reels option on Instagram?
A: It might be due to an outdated app, unsupported device, or Reels not being available in your region. Try updating the app or switching to a different account type. - Q: Can I fix Reels not working on Instagram without reinstalling?
A: Yes, try clearing the app cache, logging out and in again, or updating the app first before resorting to reinstalling. - Q: Do Instagram Reels require a fast internet connection?
A: Yes, since Reels are video-based, a stable and relatively fast connection ensures smooth loading and playback. - Q: Will my drafts be deleted if I reinstall Instagram?
A: Unfortunately, Reels drafts are stored locally, so uninstalling the app may erase unsaved drafts. Always publish or back up important creations before reinstalling. - Q: How can I contact Instagram if nothing works?
A: Go to Settings > Help > Report a Problem within the app to notify Instagram of any recurring issues.
By following these proven methods, Instagram users can typically resolve Reels issues and get back to creating and enjoying content in no time.